Terms & Conditions for kg990 Platform Use

In these Terms, the following definitions apply unless the context requires otherwise:

• "Platform" means the kg990 website accessible at https://kg990.io and all associated mobile-optimised interfaces, game environments, and account management systems.
• "Account" means a registered player account created on the kg990 Platform, denominated in Bangladeshi Taka (BDT).
• "Player" or "you" means any individual who accesses, registers on, or uses the kg990 Platform.
• "Bonus Funds" means any promotional credits, free bet credits, or cashback amounts credited to a Player's account as part of a kg990 promotional offer.
• "Real Money Funds" means funds deposited by a Player from their own financial accounts via bKash, Nagad, Rocket, Upay, Visa, or Mastercard.
• "Wagering Requirement" means the total value of bets a Player must place using Bonus Funds before those funds become eligible for withdrawal, as specified in the relevant promotion terms.
• "Game Provider" means any third-party software studio whose games are made available on the kg990 Platform, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• "BST" means Bangladesh Standard Time, UTC+6.

By accessing the kg990 Platform, creating an Account, making a deposit, or placing any bet or wager, you unconditionally accept and agree to be bound by these Terms in their entirety, together with the kg990 Privacy Policy and any specific promotion terms that may apply to individual offers.

These Terms are presented in English. In the event of any inconsistency between any translation of these Terms and the English version, the English version shall prevail.

Access to and use of the kg990 Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

• You must be at least 21 years of age. kg990 operates a strict 21+ policy. Players under the age of 21 are prohibited from registering or using the Platform under any circumstances.
• You must be accessing the Platform from a jurisdiction in which online gaming is not prohibited by applicable law. It is your sole responsibility to ensure that your use of kg990 complies with the laws of your jurisdiction.
• You must not be acting on behalf of another person. All accounts must be used solely by the registered account holder.
• You must not be a person who has previously had an account suspended or permanently closed by kg990 for violations of these Terms.
• You must not be an employee, contractor, director, or close family member of kg990 or any of its Game Providers.

To access the full features of the kg990 Platform, including the ability to deposit funds and place bets, Players must register an Account. The following conditions apply to Account registration and maintenance:

• Each Player is permitted to hold only one Account on the kg990 Platform. The registration of multiple accounts by a single individual ("multi-accounting") is strictly prohibited.
• All information provided during registration must be accurate, current, and complete. Players must notify kg990 promptly of any changes to their registered details.
• Players are solely responsible for maintaining the confidentiality of their account username and password. kg990 strongly recommends using a unique password that is not used for any other online service.
• Any activity carried out through a Player's Account — including wagers placed, deposits made, and bonuses claimed — will be deemed to have been carried out by the registered account holder.
• Players must notify kg990 support immediately at [email protected] if they suspect their account has been accessed by an unauthorised third party.
• kg990 reserves the right to refuse any Account registration application at its sole discretion, without being required to provide a reason.

All financial transactions on kg990 are conducted in Bangladeshi Taka (BDT). The following terms govern deposits and withdrawals on the Platform:

• The minimum deposit amount is ৳500 per transaction. There is no platform-side fee applied to standard BDT deposits via bKash, Nagad, Rocket, or Upay. Mobile wallet operator fees, if any, are the responsibility of the Player.
• Deposits are credited to the Player's kg990 wallet within approximately 60 seconds of a successful transaction under normal operating conditions. kg990 is not responsible for delays caused by third-party payment processors.
• Withdrawals are processed to the same payment method used for the original deposit wherever technically possible. Withdrawals are processed within approximately 15 minutes during standard hours (08:00–22:00 BST).
• Before any withdrawal can be processed, kg990 may require the Player to complete identity verification. Withdrawal requests made by unverified accounts will be held pending until verification is satisfactorily completed.
• kg990 reserves the right to delay, withhold, or reverse any withdrawal if there are reasonable grounds to suspect fraudulent activity, a breach of these Terms, or a violation of responsible gaming limits.
• Players may only withdraw funds to payment methods that are registered in their own name. Withdrawal of funds to third-party accounts is strictly prohibited.

kg990 offers a range of promotional bonuses to registered Players, including daily reload bonuses, cashback offers, and event-specific promotions tied to cricket tournaments such as the BPL, IPL, and T20 World Cup. The following general conditions apply to all promotions:

• All bonuses are subject to specific wagering requirements as set out in the individual promotion terms. Unless stated otherwise, the standard wagering requirement for any credited bonus is a minimum of 20 times (20x) the bonus amount, using Real Money Funds or eligible game stakes as specified.
• Bonus Funds may only be used on games and markets that are designated as eligible for the specific promotion. Wagers placed on excluded games will not count toward the wagering requirement.
• Bonuses are awarded to eligible Players only. Each promotion may apply per-Player, per-household, or per-IP-address limits. Attempting to claim a bonus more than once through the creation of additional accounts will result in the forfeiture of all associated funds and Account suspension.
• Bonus Funds that have not met the applicable wagering requirement within the specified validity period will be automatically removed from the Player's account without notice.
• kg990 reserves the right to modify, withdraw, or cancel any promotion at any time. Where a promotion is withdrawn after a Player has already opted in and fulfilled the relevant deposit or wagering conditions, any earned bonus credit will still be honoured.
• Deposit bonuses are only awarded on deposits made using the qualifying payment methods specified in each promotion's individual terms. Not all deposits will automatically qualify for a bonus.

All bets placed on the kg990 sportsbook and all wagers placed in the kg990 casino are subject to the following general rules, in addition to any game-specific rules provided by the relevant Game Provider:

• All bets are final once confirmed by the Player. kg990 does not accept requests to cancel, amend, or reverse bets after they have been placed, except in cases where a manifest error has occurred on the part of kg990 (see below).
• kg990 reserves the right to void any bet placed at odds that were posted due to a technical error, data feed error, or pricing error that resulted in odds materially inconsistent with the true market price at the time of placement. In such cases, the Player's stake will be refunded in full.
• In the event of a match, event, or game being abandoned, postponed, or cancelled, kg990 will apply the settlement rules applicable to the specific sport or game category as published on the Platform.
• Casino game outcomes are determined by certified random number generators operated by the relevant Game Provider. kg990 does not control or influence game outcomes and relies on the results as reported by the Game Provider's system.
• Minimum and maximum bet limits apply to all markets and games and are displayed within the relevant game interface or market view. These limits may be adjusted by kg990 at any time without prior notice.
• kg990 reserves the right to limit the maximum winnings payable to a Player from any single bet, session, or combination of wagers at its absolute discretion. Any winnings in excess of applicable limits will be reduced to the stated maximum.

The following conduct is strictly prohibited on the kg990 Platform. Violation of any item in this clause may result in immediate account suspension, permanent closure, forfeiture of all balances, and reporting to relevant authorities where required by law:

• Using automated betting software, bots, scripts, or any artificial intelligence tool to place bets or interact with the Platform without explicit written consent from kg990.
• Collusion with other Players or third parties to manipulate the outcome of any bet, game, or market.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings obtained through exploitation of a software error will be voided.
• Engaging in any form of money laundering, terrorist financing, or any other financial crime using the kg990 Platform.
• Using the Platform in violation of applicable laws or regulations in your jurisdiction.
• Providing false, misleading, or fraudulent information during Account registration, verification, or any other interaction with kg990.
• Abusing the kg990 customer support team, including the use of threatening, abusive, or discriminatory language directed at any member of staff.
• Attempting to access another Player's Account without authorisation.

kg990 is committed to promoting responsible gaming and providing tools that help Players maintain control over their gambling activity. The Platform is intended for entertainment purposes only. Players must not view gambling as a source of income or as a means to recover financial losses.

The following responsible gaming tools are available to all registered Players directly within their account dashboard:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits to restrict the amount of money they are able to deposit within a given period.
• Session Time Reminders: Players may configure automatic reminders that notify them when a specified period of continuous play time has elapsed.
• Cooling-Off Periods: Players may request a temporary suspension of their account for a defined period (minimum 24 hours, maximum 6 weeks).
• Self-Exclusion: Players who feel that gambling has become a problem may request permanent self-exclusion. A self-excluded Player's account will be closed and they will be prevented from opening a new account on the Platform.

If you believe that gambling is negatively affecting you or someone you know, we strongly encourage you to contact our support team at [email protected] or visit our Responsible Gaming page for additional guidance and support resources. All responsible gaming requests are treated with strict confidentiality.

All content published on the kg990 Platform — including but not limited to text, graphics, logos, game interfaces, software code, marketing materials, and the kg990 brand name and trademark — is the exclusive intellectual property of kg990 or its licensed Game Providers and content suppliers.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for their personal, non-commercial entertainment. This licence does not permit:

• The reproduction, distribution, modification, or creation of derivative works from any content published on the kg990 Platform without prior written authorisation.
• The use of any kg990 branding, trademark, or trade name in connection with any third-party product, service, or website.
• Screen-scraping, data mining, or any automated extraction of data from the Platform for commercial purposes.

To the fullest extent permitted by applicable law, kg990 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive losses or damages arising from:

• Your use of, or inability to use, the kg990 Platform, including any interruption, suspension, or termination of service.
• Any loss of data, loss of profits, loss of anticipated savings, or loss of goodwill, whether or not such loss was foreseeable.
• Errors, inaccuracies, or omissions in the information published on the Platform, including odds, scores, statistics, and game results sourced from third-party data providers.
• Any delay or failure in performance resulting from causes beyond kg990's reasonable control, including force majeure events, internet service disruptions, or third-party payment processor failures.
• The conduct of any Game Provider or the outcome of any game operated by a third-party software studio.

kg990 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

In summary, kg990 uses player data for the following purposes:

• Account registration, identity verification, and ongoing account management.
• Processing deposits, withdrawals, and the awarding of bonuses.
• Detecting and preventing fraud, money laundering, and other prohibited conduct.
• Providing customer support and responding to player enquiries.
• Sending promotional communications to Players who have opted in to receive them.

kg990 does not sell, rent, or transfer personal data to third parties for their own marketing purposes. Data is shared with Game Providers and payment processors only to the extent necessary to deliver the services available on the Platform. All data is protected by 256-bit SSL encryption in transit and at rest.

kg990 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, kg990 will endeavour to provide reasonable notice to registered Players via email or an in-platform notification prior to the changes taking effect.

The date at the top of this document ("Last Updated") will be revised whenever these Terms are modified. It is the Player's responsibility to review the current Terms periodically. Your continued use of the kg990 Platform after any amendment has been published constitutes your acceptance of the revised Terms. If you do not agree to any amendment, you must cease using the Platform immediately and contact [email protected] to close your account.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which kg990 operates. These Terms do not affect any statutory rights you may have as a consumer under the laws applicable in your place of residence.

In the event of a dispute between you and kg990, we encourage you to contact our customer support team in the first instance at [email protected]. The majority of disputes can be resolved quickly and informally through direct communication with our support staff.

If you have any questions, concerns, or complaints relating to these Terms & Conditions, or any other aspect of the kg990 Platform, please contact our customer support team using the details below. All communications regarding legal matters should be submitted in writing to the email address provided.